Why Transforming the Onboarding Process Can Lead to Long-lasting, Fruitful Relationships with Customers

There’s no doubt that first impressions matter—that’s why those initial contacts potential customers have with banks can mean either a long-term, happy marriage or a quick divorce. Banks have a lot to lose in getting their onboarding processes wrong, and a lot to gain in getting them right;

Sourced through Scoop.it from: internationalbanker.com

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