Creating Conditions for Change

In my last contribution to this blog, I made some fairly broad (and arguably common sense) statements on why change programmes often deliver disappointing results and what powerful forces come into play that will prevent an organisation from effecting change .  It would seem only

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Why Change Programmes Fail

Anyone who’s worked in a large organisation for any length of time is likely to have experienced transformational change in one form or another.  By (bad?) luck rather than judgment, I have been at the pointy end of some fairly significant change programmes during my

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The challengers have arrived

For the last 30 years the payments acquiring market has been dominated by three products: BASE24, Postilion and Connex and the suppliers behind them (ACI, S1 and FIS). However the times are changing and for these vendors is it tanks on the lawn time? Following

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The cards payments world is ramping up like never before…

M&A‘s, consolidation and technology change in just the past 2 years has left many quandaries and few definitive answers. The realisation is now quickly spreading worldwide that there is high risk and big spends coming for many of what was regarded as stable card businesses

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