The Payment Protection Insurance (PPI) mis-selling scandal that the UK banking industry is still paying for is forecast to be costing them somewhere in the region of £15bn. Is the value of premiums on mis-sold policies really as high as that, and why was mis-selling so rampant. In my time at a leading UK bank…
According to a recent Gartner Press Release “The Top 10 Strategic Technology Trends for 2013” we are in the middle of a race to the unknown future of payments applications. There is no clear goal, no clear steps and the most important insufficient people. Therefore all processors, switches and institutions are walking the cost cutting path…
Well maybe a slightly exaggerated title, but I was personally delighted and professionally intrigued to see that VOCALINK are preparing to deliver their Faster Payments technology in Singapore and are part of a consortium proposing to deliver the technology in Australia. Personally delighted because, as a user of Banking services in the UK, Faster Payments…
The long-established payments infrastructures of the world are immensely powerful beasts and seem to have got their strategy right. As a platform they appear to be designed to stem any immediate threat from new entrants by being both awkward and costly to work with. These infrastructure players have a formidable arsenal of weapons to protect…
Traditional Banks are often seen as slow, cumbersome organisations who can’t manoeuvre quickly because they are saddled with huge legacy systems held together with sticky tape and plaster. They have a largely process oriented workforce, are inefficient and bureaucratic, and operate with a very expensive cost base. Conversely, the new Commercial payments organisations however, especially…
The UK banking market unfortunately hit the front pages again with an RBS core systems failure impacting millions of customers. As Banks try to “deliver more with less” we are seeing more of these events around the world. As consolidation of banks continues combined with aggressive cost management over recent years, at PayX we all…
Whereas various NFC research studies predict an amazing commercial future of NFC services, which may result in around 860 million NFC handsets being shipped worldwide and €110BN in payment value globally by 2015, the key question to success really is how the commercial quotes are going to be achieved in terms of operational and commercial…
There has been a considerable acceleration of change within the mobile market space where both the NFC enabled players (Google Wallet) and non NFC Players (PayPal / Square / I Zettle) continue to create the new flight path whilst the schemes, banks and processors play catch up. Banks are only now beginning to publish their…
And we are delighted to say many of PayX‘s previous market predictions have come true: Some Banks have confirmed that the Card Business has overtaken the Retail Bank Business, e.g. In a recent Barclays Global Retail Banking investor seminar that in 2009 Barclaycard‘s Profit Before Tax contributions was 40% versus Barclays UK Retail Banking at…
M&A‘s, consolidation and technology change in just the past 2 years has left many quandaries and few definitive answers. The realisation is now quickly spreading worldwide that there is high risk and big spends coming for many of what was regarded as stable card businesses – all resulting in mass change in parallel over the…