Getting ‘back to core business’

Over the last 4 years we have seen the payments industry in “disruptive change”. Well established organisations have all been challenged by alternative players and all are moving through change cycle stages with varying degrees of speed and success. What appears to be most interesting

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In an increasingly congested Payments Market who will come out on top – the Old Guard or the new Young Pups?

Traditional Banks are often seen as slow, cumbersome organisations who can’t manoeuvre quickly because they are saddled with huge legacy systems held together with sticky tape and plaster. They have a largely process oriented workforce, are inefficient and bureaucratic, and operate with a very expensive

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Is it a complex world we live in ….. or is it a simple world made complex?

So a man walks into a shop and says to the shopkeeper “I’d like to buy that electric drill in your window and pay with my MasterCard”. “Certainly Sir”, the shopkeeper replies and starts to pack the goods. “Actually”, the customer says, “I’ve changed my

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So King Cash has now been deposed – Where now for ATMS?

With an amazing synchronicity following  my recent Webinar, where a discussion on ATM migration had also consider if cash was now not the payment method of choice – a press release ‘Is cash dying in Britain?’ was issued. This press release from Skrill states: ‘One

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Financial Services organisations can be Customer Centric, it doesn’t have to be rhetoric

“The successful financial services providers of the future will be customer centric organisations”. How many times have you heard that recently? How many times have you heard that over the last several years! For me being customer centric means putting the customer at the centre

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PayX International launches Winter 2012/2013 Edition of ‘Acquiring and Switching Vendor Comparison’ report

  Press Release 25 October 2012      Today PayX International launched the new version of their highly successful ‘Acquiring and Switching Vendor Comparison’ report. As well as detailed product and company information and customer views, the newly updated 126 page report also includes new

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Card issuers, are you planning for Interchange Fee Revenue Loss?

I’ve said before that MasterCard’s final appeal of the EC’s December 2007 negative decision promises to be a major crossroads for the Card Industry and may have far reaching consequences. Ok, so it seems to take forever for these cases to be heard, but the

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Consumers hit in the wallet by European Commission’s good intentions

I took a look at some of the reported findings from MasterCard over on Finextra today. Their article titled: MasterCard Research shows that Europeans fear they’ll pick up the tab for lower Interchange Fees makes for a very interesting read, with a hint to why

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EMV has been cracked, credit card cloning begins OMG – oh hang on maybe not!

The other day I came across this interesting article about cloning EMV cards it makes a number of pretty bold claims including the following: I differentiated pages instead using the EMV Unpredictable Number field – a 32 bit field that’s supposed to be unique to

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To Err is Human … to Receive Correct Interchange Fees Divine

New products, new channels, massive technological change and all bundled up into two major releases each year by the card schemes, well, as it says in each closing episode of Frasier – ‘What is a boy to do’ Put simply, the ambition to keep interchange

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