Have a little sympathy for the Banks …. but not too much

The Payment Protection Insurance (PPI) mis-selling scandal that the UK banking industry is still paying for is forecast to be costing them somewhere in the region of £15bn.  Is the value of premiums on mis-sold policies really as high as that, and why was mis-selling

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Has the software pendulum swung too far?

A senior architect told me that corporate governance now means he can only buy products that are already obsolete. I can see his point – if you’re restricted to products that are live at 50+ sites from a company with more than £100 million of

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Fraud – You’re only as good as your last prevention

The industry analogy is that fraud is like a balloon, you squeeze the fraudsters in one area and they pop out somewhere else. Sometimes it’s predictable like when chip & PIN was introduced, already high CNP fraud rose still further and x-border fraud levels rose

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Visa Hungary – Reports suggest they are losing their appetite

If the recent article published on the Pymnts web site is accepted then it seems that Visa may be considering an exit strategy from Hungary in the face of substantial, and continuing, market share loss to MasterCard. According to the article, and cross referenced pieces,

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If the Force is with the Mega Processors what price card scheme fees?

It is becoming increasingly obvious to me that the Global and Regional card payment processing organisations have their sights set, if not on world or territorial domination, certainly on ever increasing size and scale.  Where organic growth fails to deliver to aspirations, smaller operations are

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Mobile Reaches Tipping Point? – Industry News – Issue 28

As 2012 draws to a close what has occurred this year in the payments industry? Certainly the continued economic uncertainty has been a key limiter in banking and payments but at PayX we have seen pockets of exciting innovations driving smart new revenues which we

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Decreasing Volume-Increasing Value

According to a recent Gartner Press Release “The Top 10 Strategic Technology Trends for 2013” we are in the middle of a race to the unknown future of payments applications. There is no clear goal, no clear steps and the most important insufficient people. Therefore all

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You want to think Outside the Box ….. Then get Outside the Box

Have you noticed it? I’ve been into countless financial service organisations and a recurring theme I’ve observed in practically all of them is that where staff come together (canteen, seminar, Christmas parties, etc.) and even generally around the office there is a tendency for the

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What’s the Incentive in being a Super Achiever?

Is there any real incentive? As a general rule, though I accept there are exceptions at a corporate level and for certain sections of employees, most financial services companies will cap bonuses and use prior year performance as the measure for the following year’s performance

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Mainframes – the Unsung Heroes of Payments

I came across an article the other day on a Mainframe Site by Marcel den Hartog called ‘Why do mainframe applications run FOREVER?!?’ I feel it is worth sharing with all those young guns out there. To quote Mr den Hartog “We simply don’t make

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