Pick up any news feed recently published, and you will see how consumer demands for services like digital payments, has led to the need for enhanced knowledge across Mobile Payments, e-Commerce, Channels to Market and the re-platforming of core payments infrastructures.
Never before have we seen the consumer base actually drive such rapid change. The common sentiment is that Payments Businesses need to rapidly increase pace in order to deliver to the ever increasing consumer demands of the Payments Ecosystem, coupled with innovative ways in which payments are effected. There is a threat, perceived or not, that should these digital offerings not be available immediately then the payments organisations will miss the opportunity to obtain, and in some cases retain, at least fair market share.
Across a number of geographies we are seeing 3 parallel streams emerging: Consideration of the building of a payments infrastructure to meet the demands of the future, development of new business services that create easy ways to interact and keeping life going whilst embracing the need for many organisations to change payments platforms that service customers.
With summer fast approaching, many organisations are working in a focused and considered manner in order to bring stability and an enhanced customer experience to their businesses.