Few people associate regulation with innovation. For some, its seen as a necessary evil to protect consumer rights and fight fraud. For others, it’s a straitjacket that can reduce operational agility. Much has been said about the opportunity to enhance the customer experience by strengthening individual data rights under the General Data Protection Regulation. However, the GDPR is not the only data regulation driving innovation in Europe: the PSD2 & the ePrivacy Directive are also prompting financial institutions to consider how to turn regulation into an innovation opportunity.
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