If the Force is with the Mega Processors what price card scheme fees?

It is becoming increasingly obvious to me that the Global and Regional card payment processing organisations have their sights set, if not on world or territorial domination, certainly on ever increasing size and scale.  Where organic growth fails to deliver to aspirations, smaller operations are

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Decreasing Volume-Increasing Value

According to a recent Gartner Press Release “The Top 10 Strategic Technology Trends for 2013” we are in the middle of a race to the unknown future of payments applications. There is no clear goal, no clear steps and the most important insufficient people. Therefore all

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You want to think Outside the Box ….. Then get Outside the Box

Have you noticed it? I’ve been into countless financial service organisations and a recurring theme I’ve observed in practically all of them is that where staff come together (canteen, seminar, Christmas parties, etc.) and even generally around the office there is a tendency for the

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What’s the Incentive in being a Super Achiever?

Is there any real incentive? As a general rule, though I accept there are exceptions at a corporate level and for certain sections of employees, most financial services companies will cap bonuses and use prior year performance as the measure for the following year’s performance

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Mainframes – the Unsung Heroes of Payments

I came across an article the other day on a Mainframe Site by Marcel den Hartog called ‘Why do mainframe applications run FOREVER?!?’ I feel it is worth sharing with all those young guns out there. To quote Mr den Hartog “We simply don’t make

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Price Transparency in Banking

Don’t let anyone tell you different, price transparency in Banking has come on a long way since my early experiences as a teenager in banking in the 1970’s.  I recall being invited to take the printout of business customers into the manager’s office at one

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Card Issuers don’t refer for the fun of it

Both of the international card schemes Visa and MasterCard, include in their impressive array of member fee tariffs an assessment fee for Issuers that breach a percentage threshold of authorisation referral responses to authorisation requests received.  The percentage is 0.5% but that is incidental. Both

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Do Legacy Systems not allow for the ‘Intelligence’ of ATMs?

As part of the recent migration programme I was on, a significant part of that programme was to migrate and upgrade the ATM estate for a UK Banking group.  The ATM estate had to be upgraded due to its age, outdated communications, and the need

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Multilateral or Bilateral Interchange Fees? – The Good? The Bad? The Ugly?

The regulatory position on interchange fees in Europe over the last 5/10 years has shifted significantly.  Whereas in the 1990’s and as late as 2002 the competition authorities gave the international card schemes clearance when they filed their interchange fee arrangements (albeit the latter one

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Bottoms up to Bottom Up Annual Planning

As you reach the end of your annual planning cycle raise a glass with me to Bottom Up Annual financial planning, I really think it can work.  Be honest though, is your Company’s annual plan a bottom up plan, a top down plan or a

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