Just back from a Market Analyst event put on by ACI to ourselves at PayX, IDC, Forrester, Gartner, Tower Group etc. Firstly the event was impressive with full commitment by ACI, including Philip Heasley engaging with his views, to help us understand the strategy, where things are today, and next planned steps. It is a long journey to a rationalised efficient bank IT infrastructure and no one is denying that. ACI is clearly one of the companies now taking an industry leadership position on the software front to help banks and processors get to their visions faster. The R&D investment is large and the strategy makes sense for all. Contrary to original comments about locking in customers, I do not see it that way but more as a way for ACI to deliver value to those that have its portfolio through common approach and connectivity, should customers decide to go that way.
Anyway lots more info on ACI’s UPP strategy and results will hit the market over the coming months. From an industry perspective it is always superb to see key companies in the market step up towards meeting new challenges and demands. The more momentum in payments companies the faster we all succeed.